Refund Policy

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At Maza & Friends Boutique, we want you to feel confident and happy with your purchase. Each item is chosen with care and inspired by love, kindness, and respect for animals.

 

Returns & Refunds

 

Due to the nature of our products, all sales are final, and we do not offer refunds, returns, or exchanges unless an item arrives damaged or incorrect.

 

Damaged or Incorrect Items

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If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at:

   info@mazaandfriendsboutique.ca

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Please include:

• Your order number

• A clear photo of the damaged or incorrect item

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Once reviewed, we will be happy to offer a replacement or refund where appropriate.

 

Shipping Costs

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Shipping costs are non-refundable. If a replacement is approved due to our error or damage during shipping, we will cover the cost of sending the replacement item.

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Final Sale Notice

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By completing a purchase with Maza & Friends Boutique, you acknowledge and agree to this refund policy.