Maza & Friends Boutique

Last Updated: March 2026

​

Welcome to Maza & Friends Boutique.

 

These Terms and Conditions govern your use of our website and the purchase of products from our online store.

 

By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions.

​​

1. About Us

​​

Maza & Friends Boutique is an online shop offering:

• Books by Sandra Dvorski Cook and other authors
• Gifts for animal lovers
• Select home décor items
• Pet clothing and accessories

 

Maza & Friends Boutique was created to celebrate the special bond between people and animals through meaningful books and thoughtfully selected products inspired by Maza, Dolly, and Billy.

 

This business operates as an online store. All purchases are conducted through the website and products are shipped to customers. No in-person retail services are provided.

​​

2. Use of Website

​​

By using this website, you agree to use it only for lawful purposes.

You agree that you will not:

• misuse or interfere with the website
• attempt to gain unauthorized access to the website
• copy, distribute, or reproduce website content without permission

​

Maza & Friends Boutique reserves the right to refuse service to anyone who violates these terms.

​​

3. Intellectual Property

​​

All content on this website including but not limited to:

• books
• written content
• illustrations
• graphics
• logos
• images
• product descriptions

are the intellectual property of Sandra Dvorski Cook and Maza & Friends Boutique, unless otherwise stated.

 

No content from this website may be copied, reproduced, distributed, or used without written permission.

​

4. Copyright Protection

​

All books, written materials, illustrations, images, and creative content available on this website are protected by copyright laws.

No part of any book, illustration, or written content sold or displayed through Maza & Friends Boutique may be copied, reproduced, distributed, transmitted, displayed, or published in any form without prior written permission from the copyright holder.

Unauthorized reproduction or distribution of copyrighted material, including posting pages of books or illustrations online, is strictly prohibited.

All rights reserved.

​

5. Product Information

​

We make every effort to ensure that product descriptions, images, and prices are accurate.

However:

• product appearance may vary slightly due to screen differences
• availability may change without notice
• prices may change without notice

We reserve the right to modify or discontinue products at any time.

​

6. Orders and Payment

​

When placing an order through the website:

• payment must be completed before the order is processed
• orders are subject to acceptance and product availability
• we reserve the right to cancel or refuse any order if necessary

If an order cannot be fulfilled, the customer will be notified and a refund will be issued.

​

7. Shipping

​

Shipping times may vary depending on location and shipping provider.

Customers are responsible for providing accurate shipping information.

Maza & Friends Boutique is not responsible for shipping delays caused by:

• postal services
• incorrect shipping information
• circumstances beyond our control

​

8. Returns and Damaged Items

​

At Maza & Friends Boutique, all sales are considered final.

Due to the nature of our products, returns, exchanges, or refunds are not accepted unless the item arrives damaged or defective.

If your item arrives damaged, please contact us within 7 days of delivery and include a description and photo of the damaged item.

Once reviewed, we will gladly work with you to make things right by offering a replacement item.

Our goal is for every customer to be happy with their purchase.

Contact us at:
info@mazaandfriendsboutique.ca

​

9. Limitation of Liability

​

Maza & Friends Boutique shall not be responsible or liable for any damages, losses, injuries, or claims arising from the use of this website or the purchase and use of products sold through the website.

 

All products are purchased and used at the customer's own discretion and responsibility.

​

Maza & Friends Boutique is not responsible for:

• misuse of products
• allergic reactions or sensitivities to materials
• damages caused by improper use of products
• delays or issues caused by shipping carriers or third parties
• technical issues affecting access to the website

 

To the fullest extent permitted by law, Maza & Friends Boutique disclaims all liability for any direct, indirect, incidental, or consequential damages resulting from the use of this website or products purchased through it.

​

10. Pet Product Safety Disclaimer

​

Maza & Friends Boutique offers pet clothing and accessories intended for general pet use.

Pet owners are responsible for ensuring that any product purchased is suitable for their pet’s size, breed, and individual needs.

Maza & Friends Boutique is not responsible for injuries, health issues, allergic reactions, or damages that may occur as a result of improper use of pet products.

Pet products should always be used under appropriate supervision, and owners should regularly check items for wear or damage.

If a product becomes damaged or unsafe for use, it should be discontinued immediately.

​

11. Privacy

​

Personal information collected through this website such as name, email address, and shipping information is used only for:

• processing orders
• communicating with customers
• providing customer service

Customer information will not be sold or shared with third parties except when required for payment processing or shipping services.

​

12. External Links

​

This website may contain links to third-party websites.

Maza & Friends Boutique is not responsible for the content, privacy practices, or policies of those external websites.

​

13. Changes to Terms

​

Maza & Friends Boutique reserves the right to update or modify these Terms and Conditions at any time.

Changes will be posted on this page and will take effect immediately upon posting.

​

14. Contact

​

If you have questions regarding these Terms and Conditions, please contact:

Maza & Friends Boutique
Email: info@mazaandfriendsboutique.ca
Website: www.mazaandfriendsboutique.ca